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FAQ

Frequently Asked Questions

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FAQ

Frequently Asked Questions

Booking and Vehicle Setup

How do I get started with a subscription?

How do I get started with a subscription?

Do I pay for vehicle delivery?

Do I pay for vehicle delivery?

Is there a minimum subscription length?

Is there a minimum subscription length?

What documents do I need to apply?

What documents do I need to apply?

Can I choose the colour or spec of the vehicle?

Can I choose the colour or spec of the vehicle?

What happens if I receive a parking or speeding ticket?

What happens if I receive a parking or speeding ticket?

Booking and Vehicle Setup

How do I get started with a subscription?

Do I pay for vehicle delivery?

Is there a minimum subscription length?

What documents do I need to apply?

Can I choose the colour or spec of the vehicle?

What happens if I receive a parking or speeding ticket?

Maintenance and Coverage

What’s the difference between a maintained and self-maintained hire agreement?

What’s the difference between a maintained and self-maintained hire agreement?

Is breakdown cover included?

Is breakdown cover included?

Can I buy extra miles before I start my subscription?

Can I buy extra miles before I start my subscription?

Are the vehicles fitted with a tracking system?

Are the vehicles fitted with a tracking system?

Can the vehicle be turned off remotely?

Can the vehicle be turned off remotely?

Maintenance and Coverage

What’s the difference between a maintained and self-maintained hire agreement?

Is breakdown cover included?

Can I buy extra miles before I start my subscription?

Are the vehicles fitted with a tracking system?

Can the vehicle be turned off remotely?

Payments and Fees

How much is the deposit payment?

How much is the deposit payment?

Are there any hidden costs?

Are there any hidden costs?

When do I pay my monthly subscription?

When do I pay my monthly subscription?

Can I cancel early?

Can I cancel early?

What if I have a question about my billing statement?

What if I have a question about my billing statement?

Payments and Fees

How much is the deposit payment?

Are there any hidden costs?

When do I pay my monthly subscription?

Can I cancel early?

What if I have a question about my billing statement?

Vehicle Use and Add-ons

Can I add maintenance later?

Can I add maintenance later?

Can I use the vehicle for business purposes?

Can I use the vehicle for business purposes?

Are pets allowed in the car?

Are pets allowed in the car?

What if I want to keep the vehicle after 12 months?

What if I want to keep the vehicle after 12 months?

How many miles can I drive each month?

How many miles can I drive each month?

Vehicle Use and Add-ons

Can I add maintenance later?

Can I use the vehicle for business purposes?

Are pets allowed in the car?

What if I want to keep the vehicle after 12 months?

How many miles can I drive each month?

Still Have
Questions?

Contact Us for Assistance

Still Have
Questions?

Contact Us for Assistance